Our commitment to you
We will respect your personal decisions and allow you to make your own decisions about what exercise you can carry out. However, we ask you not to exercise beyond what you consider to be your own abilities.
We will make every reasonable effort to make sure that our equipment and facilities are in a safe condition for you to use and enjoy.
We will take all reasonable steps to make sure that our staff are qualified to the fitness industry standards as set out by the register of exercise professionals.
If you tell us that you have a disability which puts you at a substantial disadvantage in accessing our equipment, services and facilities, we will consider what adjustments, if any, are reasonable for us to make.
Your commitment to us
You should not exercise beyond your own abilities. If you know or are concerned that you have a medical condition which might interfere with you exercising safely, before you use our equipment, services and facilities you should get advice from a relevant medical professional and follow that advice.
You should make yourself aware of any rules and instructions, including warning notices. Exercise carries its own risks. You should not carry out any activities which you have been told are not suitable for you.
You should let us know immediately if you feel ill when using our equipment, services or facilities. Our staff members are not qualified doctors, but there will be a person available who has had first-aid training. If you have a disability, you must follow any reasonable instructions to allow you to exercise safely.